My Cart

Close

Shipping Policy

Authenticity Boutique offers free shipping on all orders $25 or more. 

 

Shipping Info You Need To Know

  • We work to ship out orders the same business day or the next business day after the order has been placed. For holidays, Friday afternoons, weekends, and during physical inventory audits, we may take up to 3 business days to ship orders.
  • If your tracking shows that your package has not been delivered and there seems to be an unexplained delay in the delivery of your package, please feel free to contact us and we would be happy to help you.
  • If you wish to reship an unclaimed, refused, or undeliverable package you are responsible for the new shipping cost.
  • We are not responsible for lost, misdelivered, or stolen packages, or packages that were sent to the address that was entered in at checkout that the customer entered incorrectly. If your tracking shows that your package has been delivered, please check with your neighbors and family members to make sure they did not receive it by mistake. Then feel free to file a claim with the appropriate delivery service.
  • We are not responsible for return shipping costs when returning items for a refund or for lost returns. 
  • Domestic Shipping Information
  • Our shipping options for shipping within the U.S. are as follows. Business days are Monday through Friday only and do not include national holidays.
    • Free standard shipping on orders $25 or more with estimated delivery within 6 business days.
      • Orders under $75 that ship free will do so under the most economical shipping method, which can include but is not limited to services available through DHL, USPS, or FedEx.
  • Delivery dates for ‘Free’ and ‘Ground’ shipping are not guaranteed. We are not responsible for the package once tracking shows that the package has left our warehouse.